Customer Care
Cable & Wireless is moving to provide world class service to all our valued customers. Our multi-skilled agents are available 24 hours everyday to handle the following:

Bill Balances & Queries
Feature Requests
Mobile Service Support
Application Enquiries
Ship to Shore calls
International Calls
Product Enquiries

Our objectives are to provide world class service and support by answering 90% of all calls in 20 seconds or less and resolving over 90% of all queries on the first call.

Our customer care number is 811. When you call our Customer Care centre, you will be answered by our automated Voice Response System. Please listen to the easy directions and simply press the number for the service you wish to access.

Follow the links below to find out more.

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Blue arrow iconBusiness Account Managers
Blue arrow iconComplaints & Disputes
Blue arrow iconContact Us
Blue arrow iconFaults
Blue arrow iconHow Can I Pay My Bill
Blue arrow iconNew Look Bill
Blue arrow iconWays To Save
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